Ashley is the Business Office Manager at Brookside Extended Care and has been a long-standing member of the team since 2007. Over the years, she has taken on a variety of roles throughout the facility, giving her a deep understanding of Brookside's operations, its residents, and the needs of their families. Her long-term experience and familiarity with the population make her an invaluable part of the administrative team.
Ashley manages all aspects of the business office, including Medicaid coordination, resident financial accounts, guardianship, and billing-related matters. She works closely with guardians, families, and outside agencies to ensure everything is handled smoothly and accurately.
What truly sets Ashley apart is her kind and empathetic approach. She's known for being easy to talk to, supportive, and incredibly approachable; qualities that help build strong, trusting relationships with both families and staff. Her genuine care for the residents and her commitment to helping others make her an essential part of the Brookside community.